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Details

  • How will I receive my apparel from Barnes Apparel
    Barnes Apparel offers free doorstep drop off within a 5 mile radius of Louisville, ensuring convenient delivery for local customers. For those who prefer to pick up their orders, free pick up is available as well. Customers who do not live within the specified radius can opt for $7 shipping to have their apparel shipped directly to their address. Regardless of the method chosen, Barnes Apparel ensures that your order will be delivered in a timely manner and with the utmost care.
  • What brand of apparel do we use?
    If you are ordering from the Fan Gear section of the website, you will most likely be getting Gildan products. The tee shirts are a nice weight Ultra Cotton, and the sweatshirts are a warm 50/50 blend. They wash and wear beautifully! If you order from the Boutique section or the Graphic Shirts section, you will get a product from Comfort Wash. The sweatshirts are a wonderful material that is lightweight, cozy, and warm all at the same time. The tees are soft and comfortable and are sized for a perfect fit with jeans or leggings!
  • When will our aur apparel be ready?
    Our goal is to have your order made and available to you within 7 days. There will be lots of times it can be quicker than that and there might be sometimes it will be slightly longer than that, but our goal is 7 days!
  • Can we do custom designs or make small changes to what is on the website?
    Absolutely! We do everything in-house, so nothing is unchangeable! Ask and it can probably be yours!
  • Can you do high volume order?
    We sure can! Get ahold of us and we will get you a quote and a time frame. We would love to have your business, big or small!
  • What is Barnes Apparel's policy on returns for personalized items?
    Simply put, we want our customers to be happy with their orders. If there is an issue with your order, we will do everything we can to make it right. However, if the item has been custom printed with your child's name or number and the issue is related to sizing, we will be unable to accept a return. It is important to double-check sizing information before placing your order to ensure that the item fits as expected. We take pride in our custom printing and want to ensure that personalized items are exactly as ordered.
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